Shipping Fees

Domestic Order ( Within Australia) 

We use Australia Post delivery within and around Australia.

Once your order is placed, you will receive an email with your tracking number.

To track your order click here 

 

Standard Shipping: 4-5 Business days ( depending on locations)

Australian orders will be shipped between 3-5 business days. To help reduce our environmental impact and to to help with Ra Ra's #slowfashionmovement mantra, orders are packed using eco-friendly, paper bags.
We are happy to accommodate for express posting if your items are urgent. 

Standard Shipping (0.0kg-5.0kg) $8.00

Heavy Goods Shipping (5.0kg- 20.0kg) $15.00 

International Order

International shipping (0.0kg- 20.0kg) $20.00

Prices with international shipping can vary from location 

 

Accepting the order 

The customer is responsible for accepting their won items based on delivery options. RaRa Superstar is not liable for lost or stolen parcels. 

Cancelling your order

Incorrect Address

It is the customer responsibility to ensure the correct shipping address that at items are collected from the address.  Items will not be refunded if they are sent to the incorrect address. RaRa Superstar will not pay for re-shipping cost.


Order Does not arrive 

All items are sent with a tracking number, we suggest at all customers track their items to ensure they are delivered. RaRa Superstar is not liable for the fault of delivery by Australia Post.

Order Does not arrive in time

The shipment of items varies from the time the order is placed. Please allow  5 business days for your order to arrive. 

 

 

 

 

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