Terms of service
Terms of Service
Last updated: June 2026
Welcome to Ra Ra Superstar. By accessing our website and purchasing from our store, you agree to be bound by the following Terms of Service.
Please read these terms carefully before using our website.
Overview
This website is operated by Ra Ra Superstar. Throughout the site, the terms "we", "us" and "our" refer to Ra Ra Superstar.
By visiting our website and/or purchasing products from us, you agree to be bound by these Terms of Service, our Privacy Policy, Shipping Policy and Returns & Exchanges Policy.
If you do not agree to these terms, please do not use this website.
Online Store Terms
By using this website, you confirm that you are at least the age of majority in your state or country of residence, or that you have given consent for any minor dependents to use this website under your supervision.
You must not use our products or website for any unlawful or unauthorised purpose.
Product Information
We make every effort to display our products, descriptions, measurements and colours as accurately as possible.
Many of our products are vintage, pre-loved or one-of-a-kind pieces. As a result, minor signs of age or wear may be present. Any significant flaws will be disclosed in the product description where applicable.
We reserve the right to correct any errors, inaccuracies or omissions at any time without prior notice.
Pricing & Availability
All prices are listed in Australian Dollars (AUD) unless otherwise stated.
We reserve the right to modify prices, discontinue products or limit quantities available for purchase at any time without notice.
Due to the unique nature of our inventory, products may sell out quickly and availability cannot be guaranteed.
Orders
We reserve the right to refuse, cancel or limit any order at our discretion.
If an order is cancelled after payment has been processed, a refund will be issued to the original payment method.
You agree to provide current, complete and accurate purchase and account information for all transactions.
Shipping
Shipping times provided on our website are estimates only and are not guaranteed.
Ra Ra Superstar is not responsible for delays caused by shipping carriers, customs processing, weather events or circumstances beyond our control.
Please refer to our Shipping Policy for further information.
Returns & Exchanges
Returns, exchanges and store credits are subject to our Returns & Exchanges Policy.
Please review that policy before making a purchase.
Intellectual Property
All content on this website, including photographs, graphics, logos, branding, product descriptions, text and website design, is the property of Ra Ra Superstar and may not be reproduced, copied or used without prior written permission.
Third-Party Services
Certain services available through our website may be provided by third parties, including payment processors, shipping providers and marketing platforms.
We are not responsible for the content, policies or practices of third-party websites or services.
Limitation of Liability
To the fullest extent permitted by law, Ra Ra Superstar shall not be liable for any indirect, incidental, special or consequential damages arising from the use of this website or the purchase of products from this website.
Nothing in these Terms of Service excludes, restricts or modifies any rights you may have under Australian Consumer Law.
Changes to Terms
We reserve the right to update, modify or replace these Terms of Service at any time by posting changes on this page.
Continued use of the website following any changes constitutes acceptance of those changes.
Governing Law
These Terms of Service are governed by the laws of Queensland, Australia.
Contact Information
Questions regarding these Terms of Service can be directed to:
Thrifta Queens
Shop 1/2 Latrobe Terrace
Paddington QLD 4064
Australia